Customer Feedback

Do you have an idea for a new product feature, or want to suggest an update to an existing one? How about feedback or a request for something that IeL does not currently offer, but you think we should? This portal will allow you submit those ideas for review and help put them on IeL’s roadmap. You can also read through other idea submissions and vote on the ones you like. We're excited to hear from you!

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7 Vote

Add a button to sync all groups at once

I have 23 groups and the number is growing rapidly. Every time I do a bulk upload I have to click 23 buttons to sync and trigger emails at the appropriate time. A sync all groups button not only makes logical sense, it saves admins time and wrist ...

Created 07 Apr 15:38 by Janis Ericson

1
3 Vote

Include who submits a bulk update in either the bulk update log or admin logs (or ideally both)

Currently when a bulk update is done, the person who took that action is not logged (neither in the bulk update log or admin log). This is a significant omission that leaves a notable gap in a proper audit trail. Also, taking into account that a b...

Created 29 Mar 14:32 by Guest

0
5 Vote

Have Complete Log Files for All Admins

WHAT- We should be keeping complete log files on the back end of our product. We should be logging every time an Admin (Super or System) makes a change to the dashboard, to profiles, to transcripts, to enrollments, to templates, to due dates, etc....

Created 03 Feb 14:15 by Britney Patterson

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5 Vote

Course Duration

Please add the course duration to the launch email. Folks really want to know how much time is needed before they launch/start a course.

Created 11 Mar 21:00 by Guest

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5 Vote

Mass export of completed course certificates via email or PDF

We are in a heavily regulated space as a company and we currently have a central compliance system for logging and controlling training and other records etc. We need the ability to export the certificates, in bulk, for all users who have complete...

Created 03 Mar 15:08 by Guest

0
4 Vote

Group Refresh

It would be nice to have a way to refresh the groups with one touch. The way it is now I have to refresh each group manually. I ask you, which will be more likely to be done by an admin: Delete groups on a daily process or refresh a group on a dai...

Created 19 Nov 14:33 by Guest

0
4 Vote

Allow randomized phishing campaigns to pull from custom emails

Right now, a campaign using custom emails can only use a single email. If you want to use more than one you have to create multiple campaigns, which then means that if all your users are in one group (while being broken out into other groups for o...

Created 30 Sep 21:05 by Guest

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2 Vote

Ability to Add Completion Certificate CC Emails on Individual Courses with Org-Level Notifications Turned On

We would like to set Organizational-Level emails for all courses, but also have the ability to send who gets CC'd on the Completion Certificate Notification emails for each course. This would save a ton of time for us so we don't have to copy and ...

Created 27 Apr 18:27 by Guest

0
5 Vote

All courses should have Text option

Audio moves too slow, giving people the option to move at their own pace helps get people through onboarding faster. When you have to onboard 30+ people every single week this would be extremely helpful.

Created 31 Aug 19:36 by Guest

0
4 Vote

We have 6000 users and have started to role out new training to learners who are working retail PT hours. Currently the system limits the life of a password to 48 hrs. Due to our limited scheduling of PT employees we are requesting that you extend the time up to 14 days. This will help us with some of the current issues we are having with passwords and meet the needs of our business.

No description provided

Created 17 Feb 02:59 by Guest

1